Mattress Warehouse Reviews

I ended up returning a mattress because it just didn’t feel right for me, and I had some doubts about the overall quality after trying it out. The return process on mattresswarehouse.com was straightforward, though it did take a couple days before I heard back from them. Once they responded, things moved along fine and the pickup got scheduled without too much hassle. The refund came through after that. It wasn’t a perfect experience, but they handled it okay

I ordered a queen firm, but a twin soft showed up instead. Definitely a frustrating mix-up. Seems like this place might be a bit hit or miss with getting orders right.

The delivery time kept changing, and it was frustrating. They kept making it sound all neat and handled with the usual polished company wording, but from my side it just felt like scheduling was a mess again.

After I bought it, I had to follow up a couple times about the delivery paperwork. They did get back to me and sorted it out in the end, but at first it felt like nobody had really read my message. It just took longer than I expected. Overall, not terrible, but not exactly great either.

I got my mattress from mattresswarehouse.com, it’s been really comfortable. It’s soft without feeling like I’m sinking in, and it still gives enough support that I’m not waking up with a stiff back anymore. It only took about a night to get used to. I’m sleeping way better now, which is great, but I’m a little disappointed I put up with my old mattress for so long before switching

The staff helped me out quickly, and the whole experience was solid overall, if that makes sense.

I ordered my mattress from mattresswarehouse.com thinking it would probably be a week or more before it showed up, but it was at my door in just a couple of days. I had checked in with support and they basically said something like, “Looks like it’s moving quickly and you should get an update soon,” so I wasn’t expecting it to be that fast, but it was a really nice surprise.
The delivery guys showed up on time, brought it in quickly, and didn’t make the whole thing a hassle. No sitting around all day waiting, no random delays. Overall, it was just a much smoother experience than I expected, and I’m happy with how easy it all went.

I’ve been using this mattress for a little while now, and so far I’m happy with it. It feels solid and supportive without being uncomfortably hard, which has made it easier for me to settle in and sleep through the night. The stitching and overall build look good too, so it feels like a practical upgrade from my old mattress. It did take a couple of nights to get used to, but I’m sleeping better now. I’m giving it 4 stars only because I haven’t had it long enough to see how well it holds up over time

I’m grateful I found this mattress at such a fair price. It’s comfortable enough for what I needed, and the delivery process went smoothly overall. For the cost, I feel like I got a good deal.

I went on Mattress Warehouse because I wanted to narrow down a new mattress before driving around to stores, and it made the process simple. The filters were easy to use, I could switch between sizes without getting confused, and I was able to compare options in a way that actually helped me decide.
Once I found the mattress I wanted, checkout was quick and didn’t have any annoying extra steps or loading issues. From my experience, it was just easier to handle it online, and it saved me the time of making a separate trip to the store.

The mattress itself was fine, so no real complaints there. But the delivery was kind of awkward. They showed up late, didn’t explain much when they got here, and one of the guys seemed annoyed the whole time. i already had a feeling the delivery part might be a hassle, and this pretty much confirmed it for me. Not the worst experience ever, but definitely not great.

The staff was super nice and made it easy to find what I needed quickly. Really appreciated the friendly help in the store

I got approved quickly and was able to pay monthly, so I didn’t have to wait around to get a new mattress. i was glad it worked out, though dealing with the financing steps felt like one more thing I had to mess with when I just wanted to buy the mattress and be done.

I didn’t feel like there was much to choose from, especially when it came to softer mattresses. I’d expected more options, so I ended up leaving a little disappointed...

The exchange process was actually easy overall. I was expecting it to be more of a hassle, you know how these things can go, but it all moved along without much trouble. Good experience in the end

I had an issue with my mattress and reached out to warranty support. It took a few days of back and forth, but everyone was helpful and they got everything sorted out. Overall, I’m really happy with how they handled it and felt taken care of.

The staff helped me pick one out without breathing down my neck or trying to upsell me into oblivion. Super helpful and no pressure, which apparently is still possible.